In the studio

• No food or drinks are permitted near the equipment.
• Illegal substances and illegal activity are strictly prohibited on the property.
• Clients are financially responsible for any damage caused during their session.
• A valid government-issued photo ID is required before the session begins.
• House of KOYO reserves the right to end a session without refund in the event of unsafe, inappropriate, or disrespectful behavior.

Payments & deposits

• A 50% deposit is required to confirm all bookings.
• The remaining balance must be paid before the session begins.
• Payment details are provided after booking confirmation. Venmo: @HouseofKOYO.
• If Venmo is unavailable to you, let us know and we will gladly accommodate an alternative payment method.
• Deposits are non-refundable unless the session is canceled by House of KOYO.

Timing, rescheduling & cancellations

• Sessions begin and end at the scheduled booking time. Late arrivals may reduce session time.
• Bookings may be rescheduled up to 3 days before the scheduled session date.
• No refunds will be issued for cancellations made less than 3 days before the scheduled session date.

Media & promotional use

By booking a session at House of KOYO, the client grants House of KOYO permission to capture, use, reproduce, and share photos, video recordings, audio recordings, and selected session content for marketing and promotional purposes, including Instagram, YouTube, TikTok, website content, and digital advertising.

House of KOYO will not sell or distribute full session recordings to third parties without client consent.

ID verification & data protection

Clients are required to provide a valid government-issued photo ID for security and verification purposes. All identification documents and personal information submitted through the booking process will be securely stored, used solely for studio verification and security purposes, and permanently deleted within 30 days after the session date.